Refund Policy

30-day money-back guarantee

If NervIQ Premium is not right for you, you can request a full refund within 30 days of your order date. You do not need to give a reason.

How to request a refund

• Visit paddle.net and look up your order using the email address you paid with, or
• Email us at support@nerviq.ai and we will raise it for you.

Refunds are processed by Paddle, our merchant of record, back to the original payment method. Payments usually appear within 5–10 business days depending on your bank.

Free trials and cancellation

If you cancel during a free trial you are not charged. If you cancel a paid subscription, cancellation takes effect at the end of the current billing period and you keep Premium access until then.

Duplicate or accidental charges

Duplicate charges, or charges you did not authorise, are refunded in full regardless of the 30-day window. Contact support@nerviq.ai and we will resolve it.

More information

Paddle's own refund handling is described in the Paddle Refund Policy.

Contact

support@nerviq.ai